> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nettify.no/llms.txt
> Use this file to discover all available pages before exploring further.

# Leads

> Where form submissions from your website end up — the leads dashboard, email notifications, filtering and export

## Where do the messages go?

When someone fills in a form on your website, the message lands in two places:

> [card] In the dashboard
>
> Under **Leads** in the left-hand menu. Everything is collected in one place.

> [card] In your inbox
>
> You get an email notification at the address linked to your account.

You'll find them both under **Leads** in the dashboard and in the **Leads** tab inside the project.

> [!WARNING]
>
> **Requires the Nettsidebygger plan.** To read your leads you need the [Nettsidebygger plan](https://docs.nettify.no/en/planer/oversikt.md). On the free plan you only see how many you have received.
>
> With the plan you get the whole inbox: name, email and everything the customer filled in, an email alert the moment someone gets in touch or books an appointment, search and filtering, and export to CSV, Excel or JSON. Leads from all your websites land in one place, so no enquiry goes unread.

> [!NOTE]
>
> Forms that Nettify AI builds for you — contact forms, booking forms, newsletter sign-ups — are set up automatically so submissions arrive here. You do not have to do anything.

***

## How to find your leads

There are two ways in:

**1. From the dashboard**

Log in at [nettify.no](https://nettify.no) and choose **Leads** in the menu. Here you see submissions from all your websites together.

**2. From the project**

Open a project and choose the **Leads** tab next to the preview. That shows leads for that site only.

***

## Reading the overview

Each row in the table is one submission:

| Column | What it shows |
| - | - |
| Contact | Name and email from the form |
| Project | Which website the lead came from |
| Form source | Which form on the site was used |
| Environment | **Live** from the published site, **Preview** from testing |
| Received | Date and time |

Click a row to open the full submission. There you see contact details, which page the form was sent from, and every field the customer filled in.

> [!TIP]
>
> Use the **Environment** filter and select **Live** to hide your own test submissions.

***

## Finding your way around many leads

* **Search** by name or email address
* **Filter by form** if you have several forms on your site
* **Filter by project** if you have several websites
* **Filter by environment** — live or preview

***

## Email notifications

You automatically get an email when someone gets in touch or books an appointment.

**1. Open notification settings**

Go to **Leads** in the project and choose **Notifications**.

**2. Check the default recipient**

The email address on your Nettify account is listed as the default recipient. It cannot be removed.

**3. Add more recipients**

Enter an email address and add it. You can have **up to 3 additional recipients** per website.

> [!TIP]
>
> Add a shared address such as `post@yourcompany.no` if several people need to keep an eye on incoming leads.

***

## Export your leads

You can download your leads to work with them in another tool.

Choose **Export** and then the format you want:

> [card] CSV
>
> A standard format most systems can read.

> [card] Excel
>
> Opens directly in Excel or Google Sheets.

> [card] JSON
>
> For connecting the data to another system.

> [!NOTE]
>
> If you have a very large number of leads, the export is limited to the most recent ones. You will be told if that happens.

***

## Delete a lead

Open the submission and choose **Delete submission**.

> [!WARNING]
>
> Deletion is permanent and cannot be undone.

***

## Leads require a paid plan

On the Free plan you can see **how many** leads you have received, but not what they say.

To read the messages, see contact details, filter and export, you need **Nettsidebygger** or **Levert**. That gives you:

* **The full submission** — name, email, which page the form was sent from and every field the customer filled in
* **Email alerts** the moment someone gets in touch or books an appointment — plus room for up to 3 extra recipients per website
* **Search and filtering** by name, form, project and live/preview
* **Export** to CSV, Excel or JSON when you want to work on the data elsewhere
* **All your websites** collected in one inbox

Forms built by Nettify AI are wired up to the inbox automatically, so all you have to do is reply to your customers.

> [card] [See plans and pricing](https://docs.nettify.no/en/planer/oversikt.md)
>
> Compare what you get on each plan.

***

## Related pages

> [card] [Create a contact form](https://docs.nettify.no/en/ai/kontakt-modal.md)
>
> How to get Nettify AI to build a contact form on your site.

> [card] [Booking calendar](https://docs.nettify.no/en/dashboard/bookingkalender.md)
>
> Bookings from your site also arrive under Leads.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.