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How booking works in Nettify

Customers pick a service, date and time on your website and send a booking request. The request lands under Leads in the dashboard, and you get an email notification. You then confirm the appointment with the customer.
Nettify does not block out time slots automatically. You decide which bookings to accept — useful when some days are busier than others.
The booking calendar is included in Nettsidebygger and Levert. You build it yourself with Nettify AI — no help from us needed.
Should the customer pay when they book? Then you need the Webshop plan, and we set the payment solution up for you. See Online store and payments.

Set up booking

The easiest route is the ready-made action in the chat.
1

Open the chat in your project

Go to the ready-made actions and choose Let customers book.
2

Choose customer details

Tick what the customer should fill in: name, email, phone and message. You can add your own fields, for example “preferred staff member” or “company name”.
3

Choose services

Nettify AI suggests services based on your website. Adjust the list, or enter your own.
4

Set your availability

Choose which days you accept bookings, and between which hours.
5

Add the booking form

Nettify AI builds the form into your website. Publish when you are happy with it.
Do your opening hours vary by day? Set the most common hours here, then ask Nettify AI to adjust the details afterwards in the chat.

Where do bookings go?

All booking requests are collected under Leads, together with contact forms and other forms on your site.

In the dashboard

You see the service, the requested date and time, and the customer’s contact details.

In your inbox

You are notified the moment someone books. Feel free to add more recipients.

Booking calendar or booking popup?

These are two different things, and they are easy to confuse. Both send bookings to the same place. The popup is simply another way of presenting the form.

Create a booking popup

Want the booking form to open in a window instead? See the ready-made prompts.

Is booking right for your business?

Add your services — cut, colour, styling — and let the customer choose. Remember to include a phone number so you can confirm quickly.
Use the service list for job types, such as “site visit” or “emergency call-out”. Add a message field where the customer can describe the job.
Set up table reservations with date, time and number of guests. Add number of guests as its own field.
Set up services like “intro call” or “advisory session”, and limit availability to the days you take meetings.

Frequently asked questions

Not on Nettsidebygger. There the booking form collects requests, and you agree payment with the customer yourself.If you want payment at booking, upgrade to Webshop. We then set up a payment solution tailored to you — full payment, a deposit, or different prices per service. See Online store and payments.
No. You confirm each booking yourself. That avoids double bookings if you also take appointments over the phone.
Yes. Ask Nettify AI to update the form in the chat, or edit it in the manual editor.
Not today. You receive bookings by email and in the dashboard, and add them to your own calendar.
You can build the form, but your site has to be published for customers to use it — and you need a paid plan to read the leads. See Plans and pricing.