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Everything to do with your subscription lives under Subscription and pricing in the dashboard. There you can see which plan you are on, how many credits you have left, and when your next invoice is due.

Upgrade

1

Open Subscription and pricing

Log in at nettify.no and choose Subscription and pricing in the menu.
2

Choose a plan

Pick Nettsidebygger or Levert, and whether you want monthly or yearly billing.
3

Pay

You are taken to a secure payment page. Your plan is active immediately after payment.
If you upgrade mid-period, you only pay for the remainder. We deduct the value of what you have already paid.

Downgrade or switch plan

You can switch plans at any time.

Upgrade

Takes effect immediately, with prorated billing.

Downgrade

Takes effect at the end of the current period. You keep your current plan until then.
If you have a scheduled change, it appears as Plan change scheduled in the subscription overview. You can undo it with Cancel plan change as long as it has not taken effect yet.

Cancel your subscription

1

Go to Subscription and pricing

Choose Cancel subscription at the bottom of the subscription overview.
2

Confirm

You will be asked to confirm. Confirm to cancel.
You keep access until the end of the billing period. After that your account returns to the Free plan.
When the subscription ends, your published website goes offline. If you received a free .no domain through the subscription, the domain is released. Your project content stays in place, so you can publish again if you resubscribe.

Free trial

New customers can get a 7-day free trial. While it runs, the subscription overview shows Free trial active along with the date it expires.
  • You have full access to the plan’s features during the trial
  • You are not charged until the trial is over
  • You can end it at any time with Cancel trial
The trial can only be used once per account.

Invoices and payment method

Choose Manage billing in the subscription overview. This opens the payment portal, where you can:
  • Download receipts and invoices
  • Change your payment card
  • Update your billing address and company details
Manage billing is only available if you are on a paid plan.

If a payment fails

If a payment does not go through, you will see a payment failed warning in the dashboard, and your status becomes Past due. Choose Update payment method and enter a valid card. If you do not, you will eventually lose access to your plan and your site will go offline.

Statuses you may see

Frequently asked questions

No. You can cancel at any time, and you keep access for the period you have paid for.
No, but you keep access for the full period you have paid for. Credit packs are non-refundable.
A .no domain that was included free with your subscription is released. If you bought the domain separately, you can restore the domain subscription under Domains. See Buy a domain.
Yes. Choose yearly billing under Subscription and pricing. You save roughly a third. See Plans and pricing.
Only the account owner. Team members invited to a project have no access to billing.

Questions about your invoice?

[email protected]

Get in touch if something looks wrong on your invoice, a payment won’t go through, or you need help changing your subscription.